A&B MONEY

A&B MONEY

A&B MONEY โอนเงินกลับไทย ส่งเงินด่วนรับเงินในวันเดียว ปลอดภัย ราคาถูก

Monday, 16 November 2020 09:13

General Data Protection Regulation (GDPR)

A&B GENERAL LIMITED 

DATA PROTECTION ADDENDUM RELATING TO THE PARTIES’ OBLIGATIONS UNDER THE

GENERAL DATA PROTECTION REGULATION EU 2016/679 (“GDPR”)



1. Scope and Applicability 

1.1 This Data Protection Addendum (“Addendum”) supplements the Payment Gateway Terms and Conditions (“Agreement”) between the parties. Any provision of the Agreement that is incompatible with this Addendum or with applicable requirements of the GDPR shall be deemed null and void. The provisions of this Addendum shall replace Section 13 of the Agreement and supersede any other conflicting provisions of the Agreement. 

1.2 Part A applies in situations where we act as a processor for you and Part B applies in situations where we act as a controller, in each case, in relation to Personal Data that is exchanged between the parties concerning Customers and other data subjects. 
1.3 Capitalised terms not defined in the Agreement that are used in this Addendum shall have the meaning set out in Part C. 



Part A: Our obligations as a processor



2. Our obligations as processor 

2.1 We will act only on documented instructions from you (including in respect of any transfers of Personal Data outside the EU/EEA) unless the instructions require material changes to the Agreement. 

2.2 We shall ensure that all persons authorised to process Personal Data on your behalf in relation to the Services have committed themselves to confidentiality in respect of the data. 

2.3 We shall assist you, as far as is possible, in fulfilling your obligation to respond to the requests of data subjects seeking to exercise their rights under the GDPR, in so far as they relate to the provision of the Services. 

2.4 To ensure the security of the Personal Data that we process on your behalf, and to safeguard the rights of data subjects, we have put in place and will maintain technical and organisational measures appropriate to the risks associated with the Services. 

2.5 On receiving a written request, we shall assist you in meeting your GDPR obligations in relation to the following: 

(a) the security of the processing of Personal Data in relation to the Services; 

(b) the notification of Personal Data breaches where required; and 

(c) the conduct of data protection impact assessments, where necessary. 

2.6 Upon termination of the Agreement and your request, we shall either delete or return all Personal Data to you, unless we are legally obliged to keep such data. 

2.7 Upon request, we shall provide you with information necessary to demonstrate our compliance with the obligations set out in this Section 2, and shall allow for and contribute to audits, including inspections, conducted by you in relation to the processing activities connected to the provision of the Services. Your right to audit will be limited to once in any twelve-month period, and limited in time to a maximum of two (2) business days and scope, 

as reasonably agreed in advance between the parties. Reasonable advance notice of at least sixty (60) days is required, unless a Data Protection Law requires earlier audit. We will use current certifications or other audit reports to minimise unnecessary and repetitive audits. The parties will each bear their own expenses of audit, unless such audit reveals a breach by us (as independently verified by us), in which case we shall bear our own expenses of audit. If an audit determines that we have breached our obligations under the Agreement, we will promptly remedy the breach at our own cost. 


2.7 We will promptly inform you if we become aware of any suspected or confirmed Personal Data Breach involving Customer Personal Data. 

2.8 We shall immediately inform you if an instruction relating to Section 2.7 would, in our sole discretion, infringe the GDPR or other Data Protection Laws of the EU or an EU Member State having jurisdiction over the Agreement. 

2.9 We shall not engage any subprocessors to assist in providing the Services, unless we have: 

(a) entered into a written contract with the subprocessor that obligates the subprocessor to comply with all relevant obligations applicable to us under this Section 2; and 

(b) obtained prior written authorisation from you. 

2.10 A list of our existing subprocessors, their roles, and the location of the processing carried out by them is set out in the Schedule to this Addendum. By entering into this Addendum, you agree that we may use these subprocessors for the purposes of providing the Services. 

2.11 We will notify you in advance of any changes to the list of subprocessors. 

2.12 Subprocessors will have the same obligations as we do as a processor (or subprocessor) with regards to their processing of Personal Data. 



Part B: Obligations of the parties when we act as a data controller in relation to you


3. Compliance with the GDPR 


3.1 The parties acknowledge that each is an independent controller of the Personal Data that it collects and processes in relation to activities that are necessary for carrying out the contractual relationship between them. This Personal Data includes, for example, the business contact data of each party’s employees and other stakeholders exchanged for the purposes of entering into the Agreement, sending promotional material and managing the business relationship. 

3.2 Our Privacy Notice can be found at securetrading.com 



4. Mutual Cooperation 


4.1 The parties shall cooperate with one another, upon reasonable request, in relation to compliance with the provisions of the GDPR relating to the provision of the Services, including with regard to responses to data subject requests for the exercise of their rights under the GDPR and any information requests, investigations, complaints or other actions of a national data protection supervisory authority. 

4.2 Where each party is acting as a controller, each party shall notify the other of any incident that involves a Personal Data Breach that relates to the provision of the Services without undue delay. The notification should describe the incident, the type of Personal Data involved, the identity of any affected persons or the approximate number of individuals affected, the potential consequences of a breach, and any immediate mitigation steps required or in progress. 
- 2 -


Part C: Definitions 

(a) “Data Protection Law(s)” shall mean the Data Protection Act 1998 (the “DPA”), the Data Protection Directive (95/46/EC), the Electronic Communications Data Protection Directive (2002/58/EC), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003) (as amended), the General Data Protection Regulation (2016/679) and all applicable laws and regulations relating to Personal Data and privacy which are enacted from time to time in any relevant jurisdiction, including (where applicable) the guidance and codes of practice issued by the Information Commissioner’s Office and any other competent authority, and the equivalent of any of the foregoing in any relevant jurisdiction. Where the term Laws in used in the Agreement, it shall be construed to include the Data Protection Laws. 

(b) “GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 as applied, modified, added to, limited, widened, substituted, replaced or repealed by UK law or regulation (and references to any Article or provision of the Regulation shall be interpreted accordingly). 

(c) “Personal Data” shall mean any information relating to an identified or identifiable individual; an identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity (including special categories of Personal Data listed in Article 9(1) of GDPR). 

(d) “Personal Data Breach” shall mean accidental, unauthorised, or unlawful destruction, loss, alteration, or disclosure of, or access to, Personal Data. 
4.3 The terms "controller", "processor", "data subject" and "processing" shall have the meanings given to such terms in the GDPR, except where and to the extent that the context requires otherwise. 


5. Liability 

5.1 Subject to clause 6 of the Agreement, we shall only be liable for damage caused by processing where we have not complied with our obligations under Clause 2 of this Addendum or where we have acted outside or contrary to lawful and agreed instructions from you.



SCHEDULE TO ADDENDUM

This list identifies the subprocessors authorised to access Personal Data used by our systems. 
Sub processors are permitted to process Personal Data to deliver the services we have retained them to provide. They are prohibited from using Personal Data for any other purpose.

 

Subcontractor Location Function(s) Performed 
ACI United Kingdom / United States of America Cardholder Fraud Monitoring
Allied Irish Bank Ireland Transaction Processing and Settlement
Alipay China Transaction Processing and Settlement
Amazon Ireland / United Kingdom  Operations and Service Maintenance
American Express  United Kingdom Transaction Processing and Settlement
Australia and New Zealand Banking  Australia Transaction Processing and Settlement
Apple Inc  United States of America Transaction Processing and Settlement
Atlassian United States of America / Ireland Operations and Service Maintenance
ATOS United Kingdom Transaction Processing and Settlement
Barclays United Kingdom Transaction Processing and Settlement
Catella Luxembourg Transaction Processing and Settlement
Chase Bank United States of America Transaction Processing and Settlement
Cloudflare United States of America  Content Delivery Network
Compass United States of America Transaction Processing and Settlement
Currency Select United States of America Exchange Rate Processing
Datawire Australia  Transaction Processing
Elavon  United States of America Transaction Processing and Settlement
Finastra Ireland Operations and Service Maintenance
First Data United Kingdom Transaction Processing and Settlement
Fexco United Kingdom Exchange Rate Processing
Funanga Ireland Transaction Processing and Settlement
G4S Germany Operations and Service Maintenance
HSBC United Kingdom Transaction Processing and Settlement
JetPay United States of America Transaction Processing and Settlement
Omnipay  Ireland Transaction Processing and Settlement
PPro  United Kingdom Transaction Processing and Settlement
Mastercard  United Kingdom / United States of America / Europe Cardholder Fraud Monitoring Transaction Processing
Microsoft  United States of America / Ireland Operations and Service Maintenance
Millennium Digital United States of America Transaction Processing and Settlement
PayPal United States of America Transaction Processing and Settlement
Paysafe Germany Transaction Processing and Settlement
Salesforce United States of America Operations and Service Maintenance Customer and Technical Support
Streamline United Kingdom Transaction Processing and Settlement
The Access Group United Kingdom Operations and Service Maintenance
Vantiv United States of America Transaction Processing and Settlement
Visa  Europe / United States of America  Transaction Processing

 

 

Notice and Disclaimer
This Schedule is subject to change at any time. Last updated: 24th May 2018

 

Saturday, 14 November 2020 13:48

Framework Contract

FRAMEWORK PAYMENT TERMS AND CONDITIONS

 

1. MONEY TRANSFER SERVICE

 

1.1 These terms and conditions govern the money transfer services provided to you by A&B General UK Limited., of M228, Trident Business Centre,89 Bickersteth Road, London SW17 9SH No. 6928080 (referred to as the “Firm”)

1.2 Our head office address is 163 Bellville House, 4 John Donne Way, London SE10 9FW, telephone number 02033559660 email This email address is being protected from spambots. You need JavaScript enabled to view it. [The address of the branch providing the money transfer service is Second Floor, Pepys House, 10 Greenwich Quay, Clarence Rd, London SE8 3EY, telephone number 02033559660, email This email address is being protected from spambots. You need JavaScript enabled to view it.]

1.3 We are regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (registration number no. 716949) for the provision of payment services. 

1.4 For simplicity we will refer to ourselves and our branches and agents as "the Firm" or "we/our/us". 

1.5 We operate a money transmission service which you will use to send and to receive money transfers.  Our money transfers can be sent and picked up at most locations worldwide.  You may call the number listed above or check our website at www.ab-money.co.uk/en (the "Website") for the address and business hours of nearby locations. The main characteristics of the payment services which we may provide to you are as follows:

• Retail money remittance service: a money transfer service for a sending customer where a remittance payment is made to a named receiving customer, normally in another country (money may be received in a bank account); 

1.6 Money transfers will normally be paid out in a bank account. All payments are subject to availability, the payee showing documentary evidence of their identity and providing all details about the money transfer required by us as set out in these Terms and Conditions and including, without limitation, the name of the payer, country of origin, name of the payee, the payment amount, transaction control identification number and any other conditions or requirements which we consider necessary or applicable at the payee payment location.  They may, in addition, be obtained by contacting us using the contact details set out in clause 1 of these Terms and Conditions or by checking our Website.

1.7 We are agreeing to provide you with a money transfer service.  We do not accept any responsibility for any goods or services which may be paid for by a money transfer (or any taxes, charges or duties payable thereon).  You are cautioned against sending money to any

person you do not know.  You bear the risk of your intended payee failing to pick up the payment after it has been transferred to the correct destination. 

  1. COMMUNICATIONS 2.1 We may accept your instructions even if they are not given in conventional written paper form such as by letter or on cheques. This would cover any form of electronic or telephonic communication, including those not currently available. It applies to all present and any future business with you, but does not imply that we can or do currently actually accept all types of electronic communications: we will tell you what types we will accept.

2.2 Note that there may be no signature, security or password protection for email, phone, fax and other future forms of electronic communication. You should bear this in mind if you decide to permit us to accept those types of instruction. If we do decide to accept any type or types of electronic communication from you, we advise:

• against using analogue mobile or cordless phones to contact us as they can sometimes be intercepted or overheard;

• you to be careful not to let other people see your details if you are online in a public place; and

• against using email for sending us confidential information. 

2.3 Where we agree to accept instructions in a particular format (including in electronic format), we will not be able to act on the instructions unless they are legible and clear.

2.4 We may decline to act on any communication, even if we have told you we will in general accept that type of instruction. We may do this in particular if we consider that there is doubt about the validity of the communication and it is in our or your interest to query it with you. However, we are not obliged to check or consider the validity of your communications unless we have previously agreed a system of validation with you. Subject to any legal or regulatory requirements which may apply, we are authorised to act upon any instruction, agreement or arrangement without enquiring about its purpose, or the circumstances in which it is given, or about the disposition of any proceeds.

2.5 If we come to believe that you may not have properly authorised a communication, we may, after making reasonable efforts to check whether it was authorised, refuse to act on the instruction and take steps to reverse any action already taken on it. 

2.6 Without prejudice to clause 6 of these Terms and Conditions, we may act without further enquiry on any electronic communication which we reasonably believe you have given us

2.7 You must follow any security procedures we specify. We may also require you to sign a separate agreement before you can use some types of electronic communication to send us instructions and to access some kinds of services by electronic communication. 

2.8 We may insist that you confirm any electronic communication in conventional written form by the next business day. We need not wait for confirmation before acting on the instruction. For the purposes of these Terms and Conditions, "business day" means any day on which we are open for business (other than a Saturday or Sunday or a public holiday) as required for the execution of a payment transaction.

2.9 We can communicate with you by telephone, email, text message, Line, Facebook fanpage, or any other form of electronic communication by which you have chosen to be able to give us instructions. 

2.10 The language of these Terms and Conditions shall be English and Thai and all information provided, made available and notified to you shall be in English and Thai. 

2.11 We will provide you with a further copy of these Terms and Conditions upon request. 

2.12 After we receive a payment instruction from you as payer, we shall provide the following information in accordance with the provisions of clause 2.14:

• a reference enabling you to identify the payment transaction and, where appropriate, information relating to the payee;

• the amount of the payment transaction in the currency used for the payment instruction;

• the amount of the charges and transfer fees for the payment transaction payable by you (with a breakdown of such amounts where applicable);

• where applicable, the exchange rate used in the payment transaction by us and the amount of the payment transaction after that currency conversion; and

• the date of receipt by us of your payment instruction. 

2.13 After the execution of a payment transaction, we shall provide , if you are the payee, the following information in accordance with the provisions of clause 2.14:

• a reference enabling you to identify the payment transaction and the payer, and any information transferred with the payment transaction;

• the amount of the payment transaction in the currency in which the funds are at your disposal;

• the amount of the charges and transfer fees for the payment transaction payable by you (with a breakdown of such amounts where applicable);

• where applicable, the exchange rate used in the payment transaction by us, and the amount of the payment transaction before that currency conversion; and

• the credit value date.

2.14 We will provide you with the information specified in clauses 2.12 and 2.13, free of charge, at least once a month.  You will examine the confirmations and communications which we send to you within a reasonable time after receiving them and will promptly advise us without undue delay of any apparent mistake or discrepancy. Delay in notification may make correcting any error difficult.

2.15 If you prefer paperless communications with us, we may communicate and make available all relevant transaction information with you (including the information specified in clauses 2.12 and 2.13) through an internet money transmission service (if any) accessible via our Website. To access the internet money transmission service, you will need a computer with an internet connection as well as a working email address. Where you are the payer, we will always ask you to expressly agree to receiving information in this way. 

2.16 If you require information on an individual payment transaction before sending us an instruction, please contact us using the contact details set out in clause 1 of these Terms and Conditions or via our Website.

2.17 We will contact you by telephone, email, text message, Line, Facebook fanpage or any other form of electronic communication by which you have chosen to be able to give us instructions. if there are suspected or actual fraud or security threats relating to the services we provide to you. 

  1. RELATIONSHIP 3.1 We will use reasonable care and skill in providing money transmission services to you, but you should bear in mind that your payments do not carry the benefit of any interest and that our service does not have the benefit of any government-backed insurance, guarantee or compensation scheme (for example, no compensation is available from the Financial Services Compensation Scheme if we are unable to meet our liabilities) and the relationship of the Firm with you is not that of a bank or trustee.

3.2 You must not give out security details, such as any password or PIN, to anyone and you must not write these down in any recognisable form. You must notify us without undue delay in writing or by telephone using the contact details set out in clause 1 of these Terms and Conditions or via our Website on becoming aware that someone else knows your

password, PIN or other security information or that any of these have been lost, stolen or misappropriated, and we will take immediate steps to try to prevent these from being used. 

3.3 You agree to assist us in the discharge of our anti-money laundering, security validation and verification responsibilities by providing such information and evidence which we may request from time to time in this regard. You agree to notify us promptly of any changes in the details you have supplied to us. In addition, we may, in our sole discretion, require other documents to be supplied to us at any time during our relationship with you in order to fulfil our legal and regulatory obligations.

3.4 You represent and warrant that: 

• you are over 18 years old

• the information and details you supply to us are true, accurate and complete

• your money transfer instructions to us and your use of your chosen form of payment instrument for payment to us will not breach any applicable agreement, law or regulation,

and you agree to compensate us for any loss we suffer as a result of the above representations being untrue or incorrect.

3.5 We may use information about you and your individual representatives to discharge the responsibilities referred to in clauses 3.3, 5.10, 5.13 and 5.14 to provide our services and to manage our relationship with you. We may disclose this information to payers, payees and intermediaries in the course of providing our services or as required by Regulation EC 2015/847 on information on the payer accompanying transfers of funds; persons with whom we share information for anti-money-laundering, security verification or validation purposes; regulatory and prosecuting authorities; service providers acting on our behalf.

This may involve transfer of information to countries which do not have data protection laws as strict as those in the UK. If you wish to access or correct the information that we hold about you, please contact our Data Protection Officer at 163 Bellville House, 4 John Donne Way, London SE10 9FW.

  1. FEES, CHARGES AND EXCHANGE RATES 4.1 Our charges brochure sets out how, when and what we charge for the services we provide. These details are also displayed prominently at our premises and those of our branches and agents or on our Website or may be obtained by contacting us using the contact details set out in clause 1 of these Terms and Conditions. You agree to pay our fees and charges for each payment transaction and in the circumstances set out in further detail in charges brochure.

4.2 If you are the recipient or payee of an international payment we may deduct our charges and transfer fees for each such payment from the money transferred before making it available to you.  If we deduct any charges under this clause 4.2, we will give you details in the information which we regularly provide to you (using the means agreed with us by which you wish to be notified) of the full amount of the money we receive and of the charges which we are deducting for receiving the money, before making the money available to you.  

4.3 We may change any of our charges at any time. We will tell you (in accordance with clause 7.5 of these Terms and Conditions) at least 2 months before the change to the charge takes effect. Please see clause 7 of these Terms and Conditions which explains in more detail the procedures for changes to our contract terms.

4.4 Applicable exchange rates for payment transactions are set out on our Website, displayed prominently at our premises and those of our branches and agents or may be obtained by contacting us using the contact details set out in clause 1 of these Terms and Conditions. Payment transactions will be executed, unless otherwise agreed, in the currency of the destination country (but please note that in some countries payment is only available in U.S. dollars or another alternate currency). Currency will be converted from sterling (GBP) at the time of transfer and the payee will receive the relevant foreign currency amount. For transfers to certain countries, Our exchange rate may be less favourable than some publicly reported commercial exchange rates used in transactions between banks and other financial institutions.  Any difference between our exchange rates offered to you and the exchange rates received by us will be kept by us, in addition to our transfer fees and other charges. 

If you wish to transmit payments to countries that provide payment in multiple currencies, you must select the currency of the payment at the time you consent to the payment transfer.  The transfer fees and charges and the money we make when changing your funds into foreign currency may vary based upon the payment currency that you select. Some payment service providers in foreign locations may offer payees the choice to receive funds in a currency which differs from the one that you select as payer.  In such instances, we may make additional money when your funds are converted into the currency selected by the payee.

4.5 Our exchange rates are variable exchange rates which change constantly throughout the day. You can contact us to find out the exchange rate at a particular time using the contact details in clause 1 of these Terms and Conditions. 

4.6 Telephone notification to the payee that the money transfer is available for pick-up is offered in most countries for an additional fee.

4.7 Messenger delivery of a cheque or bank draft is available in some countries to selected destinations for an additional fee.

4.8 Supplemental messages may be included with money transfers to most countries for an additional fee.

  1. PAYMENT TRANSACTIONS 5.1 In order for a payment instruction from you to be properly executed, you must provide us with the information or unique identifier which is necessary for the proper execution of the payment instruction. If this is incorrect, it could result in the payment transaction being delayed or the monies transferred being lost. The information could comprise the payee's bank sort code and account number or, where applicable, the payee's SWIFT number, BIC number and IBAN number.

5.2 You must give consent before the execution of each payment transaction by giving us payment instructions in a signed and completed order form substantially in the form set out on the reverse of these Terms and Conditions which is available at our premises and those of our branches and agents or from our Website or by contacting us using the contact details set out in clause 1of these Terms and Conditions, by email, letter or facsimile transmission, in each case correctly addressed to us, or by handing it to us at our premises. 

5.3 We shall have the right to stop the use of any personalised set of procedures agreed between you and us, which are used by you in order to initiate payment instructions to us, in order to comply with our legal obligations, or on reasonable grounds relating to:

• the security of such security features; or

• the suspected unauthorised or fraudulent use of such security features. 

5.4 We will tell you by telephone, email, text message, Line, Facebook Fanpage or any other form of electronic communication by which you have chosen to be able to give us instructions before we stop the use of any personalised set of procedures, or as soon as possible afterwards if we are unable to notify you in advance, unless it would be unlawful or compromise our reasonable security measures to do so. Where possible, we will also tell you the reasons why.  

5.5 We will execute payment instructions so that the amount to be transferred reaches the payee's payment service provider by:

• the end of the next business day after we received your instruction for THB payment transactions to a payee in Thailand;

 

• the end of the next business day after we received your instruction for sterling payment transactions to a payee in the UK;

• the end of the next business day after we received your instruction for all Euro payment transactions to a payee in the EEA; or

• the end of the fourth business day after we received your instruction for all payment transactions in EEA currencies (other than Euro) to a payee in the EEA. 

For details of the execution times for payments to be made to a payee’s payment service provider outside of the EEA or payments in currencies other than EEA currencies, please contact us using the contact details set out in clause 1 of these Terms and Conditions or via our Website. 

5.6 We must receive payment instructions before the cut-off time specified in our charges brochure or obtained by contacting us using the contact details set out in clause 1 of these Terms and Conditions or on our Website or we will deem the instruction to have been received on the next business day. Instructions received on days which are not business days for us will also be deemed to have been received on the next business day. 

5.7 Once we receive your payment instruction, you cannot revoke it unless you inform us in writing that you withdraw your consent no later than the end of the business day before the agreed day of execution of the instruction. 

5.8 Where we receive a payment instruction from you for execution on a specific day, you agree that the time of receipt is deemed to be that specific day on which we are to execute the payment instruction.

5.9 It is your responsibility to ensure that the monies you pay to us are sufficient to make each and every payment transaction which you authorise us to make. We will not make any money transfer instructed by you unless you have paid to us sufficient funds first. When we accept a credit or debit card or other non-cash form of payment from you we make no promise to make payment of any relevant money transfer if your form of payment is “uncollectable”, nor do we assume any liability for damages resulting from non-payment of the money because of uncollectability.

5.10 Applicable laws prohibit money transmitters from conducting business with certain individuals and countries.  In order to comply, we are required to screen all transfers against the list of names provided by various governments and/or government agencies.  If a potential match is found, we will suspend the transfer and request additional information on either the payer or the payee, as necessary.  Upon satisfactory review, the payment transfer will be released for collection.

5.11 We have the right to refuse to accept a payment instruction or payment and to refuse to execute any payment transaction for any of the following reasons:

• if any condition in these Terms and Conditions has not been satisfied; or

• if execution would be unlawful. 

5.12 If any payment instruction is declined you may contact us using the contact details set out in clause 1 of these Terms and Conditions or via our Website.  If we have declined the payment instruction we will, where reasonably possible (and where we are not prevented from so doing by law or regulation) tell you why the payment instruction was declined at the earliest opportunity and in any event within the relevant time period specified in clause 5.5 of these Terms and Conditions.  If the reason for our declining the payment instruction was based on incorrect information, we will agree with you what needs to be done to correct that information. 

5.13 You agree that we may retain monies received by us for your benefit until our security validation, verification and anti-money laundering procedures have been completed before you may withdraw them or instruct us to transfer them.  Our Website sets out a list of purposes for money transfers which you are prohibited from transacting, transmitting or receiving (including, without limitation, the purchase of drugs and weapons and, in certain countries, gambling activities).  You agree that you will not transact, transmit or receive payment transfers for or in connection with any criminal or illegal purpose whatsoever.  We may report any suspicious activity relating to your transactions to the relevant authorities.

5.14 Additional security questions may be required for certain payment transactions (regardless of the payment amount) and, in addition, the payee may be required to provide documentary evidence of their identity.  Further information regarding the use of security questions for the destinations of your payment transfers is available on our Website or by contacting us using the contact details set out in clause 1 of these Terms and Conditions.

5.15 You may not be protected against reversals of money transfers in respect of which you are the payee where the reversal is due to the use of a stolen or unauthorised payment instrument or means of authentication by the payer. Once a payee has received a payment sent by us in accordance with your instructions as payer, that payment cannot normally be reversed. 

  1. LIABILITY AND REFUNDS 6.1 The extent of your liability as payer for any losses you incur in respect of an unauthorised payment transaction:

• arising from the use of lost or stolen, or from the misappropriation of, personalised security features or procedures agreed between us and you for your

use in order to give us payment instructions, including (without limitation) an unauthorised payment transaction through any electronic communication or a misappropriation of the security features of our electronic communications service, is a maximum of £35. Subject to clause 6.1.2, we won’t hold you responsible up to £35 where: (i) the loss or theft of the personalised security features or procedures agreed between us and you was not detectable by you prior to the payment transaction; or (ii) the loss was caused by the acts or omissions of our employees, agent or branch, or an entity which carried out activities on our behalf, or 

• where you have acted fraudulently or have with intent or gross negligence failed to: (i) take all reasonable steps to keep safe any of the personalised security features or procedures agreed between us and you for your use in order to give us payment instructions, including (without limitation) an unauthorised payment transaction through any electronic communication or a misappropriation of the security features of our electronic communications service, (ii) use such features and procedures in accordance with the terms and conditions governing their issue and use, or (iii) notify us in writing or by telephone using the contact details set out in clause 1 of these Terms and Conditions or via our Website and without undue delay on becoming aware of the loss, theft, misappropriation or unauthorised use of such security features or procedures, is the full amount of those losses. 

6.2 Except where you have acted fraudulently, you will not be liable for any losses resulting from an unauthorised payment transaction: (i) after you have notified us of the loss, theft, misappropriation or unauthorised use of your security features or procedures in accordance with clause 6.1.2 of these Terms and Conditions; (ii)  if we have not given you an appropriate means to notify us in accordance with clause 6.1.2; or (iii) if the security features or procedures have been used in connection with certain types of distance contract. 

6.3 You may be entitled to redress for an unauthorised or incorrectly executed payment transaction only if you notify us in writing or by telephone using the contact details set out in clause 1 of these Terms and Conditions without undue delay on becoming aware of any unauthorised or incorrectly executed payment transaction, and in any event no later than 13 months after the debit date. Such redress may include, in relation to an unauthorised executed payment transaction, us refunding the amount of the unauthorised payment transaction to you as payer. 

6.4 Where you initiate a payment instruction as payer, we are responsible to you for the correct execution of the payment transaction unless the payee's payment service provider received the amount of the payment transaction in accordance with the payment instruction execution times set out in clause 5.5 of these Terms and Conditions.  You may request that we make immediate efforts to trace the payment transaction and notify you of the outcome.  

6.5 Where we are liable to you as payer under clause 6.4 of these Terms and Conditions for a non-executed or defective payment transaction, we may without undue delay refund to you the amount of the transaction. If you ask us to make a payment and the payee’s payment service provider receives it later than set out in clause 5.5 of these Terms and Conditions, you can ask us and we will contact the payee’s payment service provider and ask them to correct the amount of interest and charges on the recipient’s payment account (if applicable) so that it is as if the payment was received on time. 

6.6 Where you are the intended payee of a payment instruction initiated by a third party payer, and the payer's payment service provider can prove that we received the amount of the payment transaction in accordance with the payment instruction execution times set out in clause 5.5, we are liable to you for the correct execution of the payment transaction and shall immediately make available the amount of the payment transaction to you as payee. 

6.7 If we are in breach of contract or otherwise negligent and we might reasonably have expected your loss to result directly from our breach or negligence, we are in any case liable to you.

6.8 We will not be liable for any losses not directly associated with any incident that may cause you to make a claim against us, nor are we liable for loss of profits, loss of business, loss of goodwill or any form of special damages whatsoever and howsoever arising and whether such liability was reasonably foreseeable or not and whether or not we have been advised of the possibility of such loss being incurred.

6.9 Nothing in clauses 6.7 and 6.8 of these Terms and Conditions excludes our liability for fraudulent misrepresentation by ourselves, our employees or agents or our liability for death or personal injury caused by our negligence or the negligence of our employees or agents.

6.10 Notwithstanding anything to the contrary in these Terms and Conditions, we shall not be liable to you or be obliged to perform our obligations under these Terms and Conditions if we are prevented, hindered or delayed from or in performing any of our obligations under these Terms and Conditions due to abnormal and unforeseeable circumstances beyond our control (including any strike, lock-out, labour dispute, act of God, war, riot, civil commotion, malicious damage, compliance with a law or governmental order, rule, regulation or direction, accident, breakdown or other failure of equipment, software or communications network, fire, flood, or other circumstances affecting the supply of goods or services). 

6.11 You acknowledge that our Website is subject to periodic maintenance and testing and that you may not be able to access it from time to time as a result.  We are not responsible for any loss you may suffer as a result of your being unable to access our Website at any time.

6.12 You must send us all relevant supporting documentation in relation to any claim you make for a refund or compensation. 

  1. MODIFICATIONS TO TERMS AND CONDITIONS; TERMINATION 7.1 We may change any provision of these Terms and Conditions.

7.2 We will notify you in writing at least 2 months before we make any change to these Terms and Conditions. You will be deemed to have accepted any such change if you do not notify us to the contrary before the date on which any such change comes into effect. However, if you choose not to accept any such change, you may give notice to us that you do not accept such change and you may terminate our agreement at any time, free of charge, before any change comes into effect. 

7.3 If we have made a major change or a lot of minor changes in any one year, we will give you a copy of the new terms and conditions or a summary of the changes.

7.4 If we agree to fix any condition for a certain time, we will not change it during that time.

7.5 When we tell you about a change we will do so by letter, email, text or messages or in any other way which is sent to you individually or will do so in a way that we reasonably believe is likely to come to your attention and which satisfies legal and other regulatory requirements. 

7.6 Our agreement under these Terms and Conditions will continue until terminated in accordance with this clause 7. 

7.7 You may terminate our agreement under these Terms and Conditions by giving us at least 1 month's written notice.  We shall not charge you for the termination of our agreement under these Terms and Conditions after the expiry of 6 months from its commencement. 

7.8 We may terminate our agreement under these Terms and Conditions by giving you at least 2 months' written notice. Such termination will not release you from any liability in respect of any sums owing to us or from any previous liability for any act performed by us in accordance with instructions received from you. 

  1. GENERAL 8.1 Termination of our agreement under these Terms and Conditions does not affect your or our accrued rights and obligations at the date of termination.

8.2 A failure to exercise or delay in exercising a right or remedy provided by these Terms and Conditions or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.  No single or partial exercise of a right or remedy provided by these Terms and Conditions or by law prevents further exercise of the right or remedy or the exercise of another right or remedy.

8.3 In case any provision in or obligation under these Terms and Conditions shall be invalid, illegal or unenforceable in any jurisdiction, the validity, legality and enforceability of the remaining provisions or obligations, or of such provision or obligation in any other jurisdiction, shall not in any way be affected or impaired thereby.

8.4 You may not assign, transfer or create any trust in respect of, or purport to assign, transfer or create any trust in respect of, a right or obligation under these Terms and Conditions.

8.5 Neither these Terms and Conditions nor any transaction carried out under them shall confer contractual or other rights on, or be enforceable against us by, any party other than you.

  1. GOVERNING LAW AND JURISDICTION; REDRESS 9.1 These Terms and Conditions and our agreement under these Terms and Conditions and all matters arising from or connected with these Terms and Conditions and our agreement are governed by English law.

9.2 The courts of England have exclusive jurisdiction to settle any dispute arising from or connected with these Terms and Conditions and our agreement under these Terms and Conditions (including a dispute regarding their existence, validity or termination or relating to any non-contractual or other obligation arising out of or in connection with them) or the consequences of their nullity. You may also be eligible for redress for any dispute and matter arising out of or in connection with these Terms and Conditions through the dispute resolution mechanism provided by the Financial Ombudsman Service (please see below for further details).

  1. HELP AND INFORMATION; COMPLAINTS 10.1 If you have any queries or require a copy of these Terms and Conditions (or any document comprised in them), please contact us using the contact details in clause 1 of these Terms and Conditions.

10.2 We aim to provide the highest level of customer service possible. If you do experience a problem, we will always seek to resolve this as quickly and efficiently as possible.  However, if you are unhappy and would like to make a complaint, please refer to our Complaints Policy for details of our internal process for dealing with complaints promptly and fairly.  Our Complaints Policy is available on our Website or by contacting our customer service team using the contact details in clause 1 of these Terms and Conditions

10.3 We will then investigate the matter and try to reach a satisfactory conclusion.  Complaints may be recorded and monitored for our internal use; we may submit an anonymised summary of complaints made to us during a particular period of time to our regulator. If you are not happy with our final response or, where you are eligible to refer your complaint to the Financial Ombudsman Service, if we have not concluded our investigation in

accordance with the timescales required by law, you may be able to refer your complaint to The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR (http://www.financial-ombudsman.org.uk/). 

10.4 You may also be able to submit a claim through the European Online Dispute Resolution Platform (available at http://ec.europa.eu/consumers/odr/).

Saturday, 14 November 2020 13:46

Single Payment Contract

SINGLE USE PAYMENT TERMS AND CONDITIONS

 

1. MONEY TRANSFER SERVICE 

1.1 These terms and conditions govern the money transfer services provided to you by A&B General UK Ltd., of M228, Trident Business Centre,89 Bickersteth Road, London SW17 9SH, No. 6928080 (referred to as "we/our/us").

1.2 Our head office address is 163 Bellville House, 4 John Donne Way, London SE10 9FW, telephone number 02033559660, email This email address is being protected from spambots. You need JavaScript enabled to view it.

1.3 [The address of the branch or the agent providing the money transfer service is Second Floor, Pepys House, 10 Greenwich Quay, Clarence Rd, London SE8 3EY, telephone number 02033559660, email This email address is being protected from spambots. You need JavaScript enabled to view it.

1.4 We are regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (registration number no. 716949) for the provision of payment services.

 

2 .SENDING A PAYMENT 

2.1 You must give consent before the execution of each payment transaction by giving us payment instructions in a signed and completed payment instruction form (which is available at our premises and those of our branches and agents or from our Website or by contacting us using the contact details set out in clause 1 of these Terms and Conditions) by email, letter, in each case correctly addressed to us, or by handing it to us at our premises.

2.2 You must provide us with information which clearly identifies:

• the individual to whom you are sending the money (the "payee"); and/or

• details of the payee's payment account (if they have one).

Your payment instruction form will set out which information we need which could comprise the payee’s bank sort code and account number or, where applicable, the payee's SWIFT number, BIC and IBAN. It is your responsibility to check that the information you provide to us is correct. 

 

3. TIMING 

3.1 We will transfer your payment so that the money reaches the firm where your payee will collect it by:

• the end of the next business day after we received your instruction for sterling payment transactions to a payee in the UK;

• the end of the next business day after we received your instruction for Euro payment transactions to a payee in the EEA; or

• the end of the fourth business day after we receive your instruction for all payment transactions in EEA currencies (other than Euro) to a payee in the EEA.

3.2 For details of the execution times for payments to be made to a payee outside of the EEA or payments in currencies other than EEA currencies, please contact us for further details. 

3.3  Where you want money transferred on a specific day, you agree that the time we receive your instruction is that specific day 

3.4 If we did not receive your payment instruction before 16:00 on a business day for us (or if we received it on a day which is not a business day for us), we will treat it as if we received it on the next business day.

3.5 You cannot amend or cancel your instruction to us unless you have asked us to transfer your money on a specific day in the future and you give us written notice no later than the end of the business day before that specific day.  

3.6 "business day" means a day on which we are open for business (other than a Saturday or Sunday or a public holiday).

 

4. FEES AND CHARGES

4.1 When you are sending money, you agree to pay us, at the time we accept your instruction to send your money transfer, the fees and charges (if any) which we write on your payment instruction form.

4.2 When you are receiving money, we may deduct, from the money transferred to us before we make it available to you, the fees and charges (if any) set out in the written information we give you when you receive the money. 

 

5. EXCHANGE RATE

5.1 We will write on your payment instruction form or receipt the exchange rate applied to your money transfer when you are sending or receiving money. We usually convert your money from sterling (£) at the time of you making payment the relevant amount in the currency of the country where the payee is located

 

6. GENERAL

6.1 We are not obliged to perform our obligations if abnormal and unforeseeable circumstances beyond our control prevent us from doing so.

6.2 You may be entitled to redress for an incorrectly executed money transfer only if you notify us without undue delay on becoming aware of it, and in any event no later than 13 months after the date of the transfer. 

6.3 Where you are sending money, we are responsible to you for the correct execution of the money transfer unless the payee's payment service provider received the amount of the payment transaction in accordance with the payment transfer times set out in clause 3.1 of these Terms and Conditions. You may request that we make immediate efforts to trace the payment transaction and notify you of the outcome.  

6.4 Where we are liable to you as payer under clause 6.3 of these Terms and Conditions for a non-executed or defective payment transaction, we will without undue delay refund to you the amount of the transaction. If you ask us to make a payment and the payee’s payment service provider receives it later than the payment transfer times set out in clause 3.1 of these Terms and Conditions, you can ask us and we will contact the payee’s payment service provider and ask them to correct the amount of interest and charges on the payee’s payment  account (if applicable) so that it is as if the payment was received on time.

6.5 Where you are the intended payee of a payment instruction initiated by a third party payer, and the payer's payment service provider can prove that we received the amount of the payment transaction in accordance with the payment transfer times set out in clause 3.1 of these Terms and Conditions, we are liable to you for the correct execution of the payment transaction and shall immediately make available the amount of the payment transaction to you as payee. 

6.6 No compensation is available from the Financial Services Compensation Scheme if we are unable to meet our obligations. Our relationship with you is not that of a bank or trustee.

6.7 Neither these Terms and Conditions nor any transaction carried out under them shall confer contractual or other rights on, or be enforceable against us by, any party other than you.

6.8 We are not liable for any losses not directly associated with any incident that may cause you to make a claim against us, nor are we liable for loss of profits, loss of business, loss of goodwill or any form of special damages.

6.9 You agree that you are not sending or receiving a payment transfer for or in connection with any criminal or illegal purpose.

6.10 We can communicate with you by telephone, email, text message and/or in writing or any other form of electronic communication by which you have chosen to be able to give us

instructions. And all information provided, made available and notified to you shall be in English. 

6.11 We will contact you by telephone, email, text message if there are suspected or actual frauds or security threats.  

6.12 We may use information about you to discharge our anti-money laundering, security validation and verification responsibilities, to provide our services and to manage our relationship with you. We may disclose this information to payers, payees and intermediaries in the course of providing our services or as required by Regulation EC 2015/847 on information on the payer accompanying transfers of funds; persons with whom we share information for anti-money-laundering, security verification or validation purposes; regulatory and prosecuting authorities; service providers acting on our behalf. This may involve transfer of information to countries which do not have data protection laws as strict as those in the UK. If you wish to access or correct the information that we hold about you, please contact our Data Protection Officer at «RAddress1».

 

7. LAW AND JURISDICTION

7.1 These Terms and Conditions and all matters arising from or connected with them are governed by English law. The courts of England have exclusive jurisdiction to settle any dispute arising from or connected with these Terms and Conditions (including a dispute regarding their existence, validity or termination or relating to any non-contractual or other obligation arising out of or in connection with them) or the consequences of their nullity.

 

8. COMPLAINTS

8.1 Please tell us if you have any problems with our service: we will seek to resolve your complaint as quickly as possible. If you are not happy with our response, or, where you are eligible to refer your complaint to the Financial Ombudsman Service, if we have not finished investigating your complaint in accordance with the timescales required by law, you may be able to refer your complaint to The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR (http://www.financial-ombudsman.org.uk/).

8.2  You may also be able to submit a claim through the European Online Dispute Resolution Platform (available at http://ec.europa.eu/consumers/odr/).

Thursday, 30 August 2018 09:20

All Exchange Rate

Currency

A&B MONEY

A&B PLUS

Selling Rate
   Normal Rate Reward Rate Plus Rate Plus Reward  Normal Rate
    GBP 00.00 00.00 N/A N/A N/A
   EUR 00.00 00.00 N/A N/A N/A
   USD 00.00 N/A N/A N/A N/A
   SEK 00.00 00.00 N/A N/A N/A
 JPY 00.00 00.00 N/A N/A N/A
   HKD 00.00 00.00 N/A N/A N/A
  CNY 00.00 00.00 N/A N/A N/A

All Exchange Rate valid from 9.30-17.00

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Tuesday, 29 May 2018 15:35

ABFX App Android and IOS

   

 

 

Friday, 17 November 2017 16:38

REWARD RATE! RECEIVING MORE VALUE

Slide background

Reward Rate

''Reward Rate'' special exchange rate from live market designed for high value of payment. Enjoy our special exchange rate which allows you to receive higher benefits and more funds in destination account when

REWARD RATE  

Reward Rate!  is the rate that's higher than all high street UK banks or every money transfer shop in the UK and Thailand. The rate is for clients who transfer money over £5,000 or under membership conditions. You can aim our Reward Rate with only 1% from amount of transfer.

Available for 3 Currencies below

1. Reward Rate available for Payment above 5,000 GBP/EUR or 30,000 SEK
2. You can redeem reward rate by debit card via maximum exceed at 5,000 GBP/EUR
3. Cash unable to redeem on reward Rate
4. You cannot redeem reward rate along with other benefits i.e. Free of Charge

 

 

if you live in the UK or anywhere in the EU and would like to own a money transfer business with a full licence and regulation we are here to assist, counsel, and provide you with

- IT Data System for your customer information and Trading System

- KYC and AML Checks

- Sanction Secured and PEPs

- Bookkeeping

- Website

- FX Markets

- Hubs Payment transactions

- Regulation & Licence

 

if you are interested to become our partner please contact us on 0203 355 9660

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Friday, 17 November 2017 10:32

Terms and Conditions

1) FX BROKER SERVICE
  These terms and conditions govern the FX broker services provided to you by A&B General (UK) Limited, M228, Trident Business Centre,89 Bickersteth Road, London SW17 9SH (referred to us as “we/our/us/A&B General (UK) Limited”) Our correspondent office address is 163 Bellville House 4 John Donne Way London SE10 9FW : Telephone 0203 355 9660, 
Website : www.ab-money.co.uk  EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.
  We are registered by the Financial Conduct Authority under the Payment Service Regulations 2009 Authorisation for the provision of payment services. (Firm Reference number 716949)
 
2) YOUR REGISTRATION OBLIGATIONS
In consideration of your use of our service, you agree to:
• Provide true, accurate, current and complete information about yourself, if any, and all other information (such information being the “Registration Data”) and
• Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
  If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate the Service (or any portion thereof).
 
3) SELL YOUR CURRENCY WITH US
  Firstly, you must be one of our members by registration via our website. Secondly, you must contact us and provide the relevant details like what currency you would like to sell and receive. Next you must transfer your money with the fee to us by internet banking or card payment. Then, after we receive your money with the relevant details, we will transfer your money so that the money will be arrive in the payee’s account in THAI BAHT no later than the end of the third business day. If we receive the payment details and/or money after the end of our office hours, we will process it on the next working day. If we received your instruction, you cannot amend or cancel it unless you give us written notice no later than the business day before the day your payment
“Business day” means a day on which we are open for business (other than a Saturday or Sunday or a Public holiday).
 
4) FEES OR CHARGES
  When you are trading money, you agree to pay us the fees and it must be paid before the time we accept your instruction to send your money. The Fee or Charges information can be found on our website or you can request the details over our communication channels.
 
5) EXCHANGE RATE
  You can find the exchange rate on our website or you can request the details over our communication channels.
 
6) DATA PROTECTION
  The information that you provide about yourself or your payee to www.ab-money.co.uk or via our communication channels will only be used in accordance with its Privacy Policy. The Privacy Policy does not apply to third party sites or companies.
 
7) YOUR OBLIGATIONS
  You acknowledge and agree that you may be required to complete a registration process. You warrant that you have taken all reasonable precautions to ensure that any data you submit to our website or communication channels is not misleading and is true and accurate. You agree to notify us of any changes to the information you provide. If you feel that any information that we hold about you is incorrect, then you should contact us in order that the incorrect information may be corrected as soon as possible. We reserve the right to refuse to accept you as a member or grant you a member code or nickname that impersonates someone else.
 
8) GENERAL
  We may modify these terms and conditions at any time. Your continued use of the website or our service signifies your acceptance of such modifications. If any provision of these terms and conditions is held to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions shall not be affected.
  In the event of any dispute between you and us, both of us agree that such dispute shall first be subject to mediation. However, if both of us are unable to reach a compromise, both of us will be free to conduct litigation in the Courts of England. The construction, validity and performance of these terms and conditions shall be governed by English law and the parties hereto agree to submit to the exclusive jurisdiction of the English courts.
 
9) LAW AND JURISDICTION
  These terms and conditions and all matters arising from or connected with them are governed by English law. The courts of England have exclusive jurisdiction to settle any dispute arising from or connected with these Terms and Conditions (including a dispute regarding their existence, validity or termination or relating to any non-contractual or other obligation arising out of or in connection with them) or the consequences of their nullity.
 
10) EVIDENT DOCUMENT FOR MONEY LAUNDERING CONTROL
  HM Revenue & Customs has required that a documents for register has to be clear paper trail of information, completed, correct, valid documents for payment transaction exceed £800 (1,000.00 in Euro) be retained as part of the record-keeping requirements of the law.
There are two different documents need to provided us thresholds depending on the amount of transaction involved:
  Under new law of The Payment Services Directive (PSD, 2007/64/EC) is an EU Directive, administered by the European Commission (Directorate General Internal Market) to regulate payment services and payment service providers throughout the European Union (EU) and European Economic Area (EEA). (PSD2)  if you send money abroad from €1 - certain information must be provided;
1. Identification - i.e. Passport/Driving Licence
2. Proof of Address - i.e. Bank Statement, Council TAX, Utilities Bill (Not later than 3 Month from Submit date)
3. 2 Documents as above need to be certified from a Professional i.e. Doctor, Accountant or Solicitor.Alternative, Current Photograph may require via Real time Channel from our procedure.
Above than £10,000 - must provide certain information for funds, such as sending and receiving a payment order on transaction, regardless of the method of payment.
  The evident support your payment will involve from conversation between yourself and I/We, A&B General (UK) Limited. All Evident documents need to ensure to be certify from Professional and enable to using under law investigation. If you have failed the evident support your payment, insufficient documents, incorrect or misleading information. The transaction will be terminated and the fund will return to your Bank account. (Bank Charge will under your respond if required by Bank procedure). We are going to reporting NCA (National Crime Agency) and HMRC in the reason for ensure the transaction of your remittance and other activities not involved with money laundering risks and terrorism Financing.
 
11) ANTI-MONEY LAUNDERING PROCEDURE 
  As we operated Electronic FX broker services. We not allowed to accepted cash or Cheque with any reason. On our monitoring control has to ensure on transactions are indicated a person/business name has shown the same identify in registration. Also amount in payment, date must be correct from our record. Any differed, we will holding a transaction until a payee provided the evident for proof on these transaction.
  Then we have to refund after deducting a bank charge based on 0.90% from the amount paid in cash to our client account. Also take £10 for penalty charge before refund those left amount back to the payee UK bank account in registration.
  Customers paid in cash/cheque will received our notice for ensure the situation will not happen again next time. If those happened again. We have to terminating the relationship between customer and us. You unable to use any services from A&B General (UK) Limited.
  We are regularly investigated on diligent transaction under the same payee to difference beneficent account name or from other payee to same beneficent account name. Any suspend, we will contact to you for provided us the evident support on transactions. Also we have to report NCA
  Money laundering is the act of converting money or other monetary instruments gained from illegal activity into money or investments that appear to be legitimate, so that any illegal source cannot be traced. Domestic and international laws that apply to companies, whose customers can deposit and withdraw funds from their accounts, make it illegal for A&B General (UK) Limited company, or its employees or agents, to knowingly engage, or attempt to engage in a monetary transaction of criminally derived property.
 
IMPLEMENTED PROCEDURES

 The objective of the Anti-Money laundering procedures that A&B General (UK) Limited. implements is to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers. A&B General (UK) Limited. is committed to assisting governments to combat the threat of money laundering and the financing of terrorist activities around the world. For this purpose A&B General (UK) Limited has established a highly sophisticated electronic system. This system documents and verifies client identification records, and tracks and maintains detailed records of all transactions.

  A&B General (UK) Limited. carefully tracks suspicious and significant transaction activities, and reports such activities ‘providing timely and comprehensive information’ to law enforcement bodies. To uphold the integrity of reporting systems and to safeguard businesses, the legislative framework provides legal protection to providers of such information.

  In order to minimize the risk of money laundering and financing terrorist activities, A&B General (UK) Limited. neither accepts cash deposits nor disburses cash under any circumstances. A&B General (UK) Limited. reserves the right to refuse to process a payment at any stage, where it believes the payment to be connected in any way to money laundering or criminal activity. It is forbidden for A&B General (UK) Limited. to inform customers that they have been reported for suspicious activity.

ADDITIONAL DISCLOSURES
Identification
  For the purpose of complying with Anti-Money Laundering laws, A&B General (UK) Limited. requires two different documents to verify the identity of the customer.
  The first document we require is a legal government-issued, identifying document with the picture of the customer on it. It’s a valid passport/UK driving licence either. (UK Driving licence enable to for proof the applicant as a identify or proof of address either)
  The second document we require is a bill with the customer's own name and actual address on it no older than 3 months. It may be a utility bill, bank statement, or other bill with the name and address of the customer, from an internationally recognizable organization. i.e. BT Telephone Landline

KYC PROCEDURES
  For ensure on applicant’s evident has provided by a person who’s the owner of documents. We may contract customer by real time channel method, such as Skype, Facetime, Webcam, I-phone Chat in the reason of fraud protection checks on our data and customer before submit the applications. 
  A&B General (UK) Limited. also requires a completed and physically signed account application form to be submitted to the company. Customers are required to submit updated identification and contact information in a timely manner, as soon as changes occur.

Deposits and Withdrawals
  A&B General (UK) Limited. requires that all deposits, where the name of the originating customer is present, come from the name of the person matching the name of the customer in our records. Third party payments are not accepted.
  As for withdrawals, money may be withdrawn from the same account, in the same manner in which it was received. For withdrawals where the name of the recipient is present, the name must exactly match the name of the customer in our records. If the deposit was made by wire transfer, funds may be withdrawn only by wire transfer to the same bank and to the same account from which it originated. If the deposit was made by means of electronic currency transfer, funds may be withdrawn only by the means of electronic currency transfer through the same system and to the same account from which it originated.
If you have any inquiries, please contact us via Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

12) LINKS TO THIRD – PARTY WEBSITES
  This Web site may contain links to Web sites operated by parties other than us. The links in this Web site will let you leave www.ab-money.co.uk. Your use of such Web site is also subject to the terms of use and other terms and guidelines, if any, contained within each such Web site. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such Web site, then the terms of use and other terms and guidelines for such Web site shall prevail.
  You agree to click on the links to, and familiarise with, the terms of use and other terms found throughout this Web site and sites to which this Web site has links to, and abide by them.
  The linked Web sites are not under our control and we are not responsible for the contents of any linked Web site or any link contained in a linked Web site, or any changes or updates to such Web sites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the Web site.

13) DATA PROTECTION AND FREEDOM OF INFORMATION ADVICE (ICO)
  We have registered of data controllers (ICO) in the part of Money Remittance, Description of processing;
  The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.
REASONS/PURPOSES FOR PROCESSING INFORMATION
  We process personal information to enable us to provide a range of banking services to our customers including managing their accounts; promoting and advertising our products and services; managing and supporting our staff; maintaining stocks and shares register; maintaining our own accounts and records; the use of CCTV systems for the prevention and detection of crime. We also process personal information in the course of selling, hiring or exchanging it.

14) CARD PAYMENT UNDER VIRTUAL TERMINAL
1. For Virtual Terminal Card Payment, we reserve the right to only member customers can order payment by this method.
2. The Company reserves the right refuse an order to make Cash Back on all transfers by Visual Terminal Card Payment.
3. We reserve the right to refuse an order. Non-acceptance of an order if we suspect Your Virtual Card is being used in an unauthorised or fraudulent activities or unlawful misuse.
4. If the customer requests a refund can be achieved in acquiring refund process which it take about 3-5 working day back to the original of payee card. This policy can be request from client who needs to identify security check (KYC check) with us to be cancel and refund. You are feeling free to contact us at +44 (0) 203 355 9660 to request cancel payment transaction and refund. However, if payment has not yet been transferred to beneficiary bank account. In addition, we reserve the right to charge you the Administration fee for each refund transaction. We cannot cancel a payment and refund money back to the payee card If payment has been settle to beneficiary account. (Please see below Refund Policy)
5. Once you have checked out and you have received your order confirmation text or email which means your money is going into process to your beneficiary bank account. Customers unable to make any changes to your order or request any refunds so please make sure that everything is correct before ordering payment.
6. Customers understand and accept the fees that vary between debit/credit card of visual terminal card and Internet banking transfer system which is the total cost grossing.
7. The Company does not accept payment from American Express card.
8. If you use the Services for a transaction in a currency other than the GBP/EUR/SEK currency in which the account or card are denominated, the amount deducted from your available balance will be the amount of the transaction converted to your account or card currency using a rate set by the customers’ bank and The Company’s unrelated. The card payment conversion rate may vary throughout the day depending on customers’ bank and is not set by The Company.
9. When you place an order by phone or on our website we shall text messages via mobile phone and also email you an order confirmation email to simply customers around the world.
10. If The Customer would like to know more information about Visual Terminal Payment can obtain more information from the company.
11. The Company reserves the right to change the terms and conditions including typographical errors without notice.

15) KYC PROCEDURES FOR CARD PAYMENT UNDER VIRTUAL TERMINAL
  If this is your first time you make a payment by using Debit/Credit Card please register your card name with us by take a picture of your front card and send it to us. You need to hide/cover all the card details except your full name as we will need to check if the card is belong to the member and that the name must be the same as their ID. You also need to state a type of the card i.e. Visa/Mastercard. You can attach the picture file to browser on our website.
  To use the different card please re-register your new card as required by Fraud Protection Check.
15.1. First time payment by card, for security reasons card users need to register their card before they start using card payment in first time by clearly take a photo of their front cards (not the reverse card) and send attached file to us on our website. Once you have completely registered and your card have been verified, you are able to make an order by using card payment and no need to verify your card again.
15.2. In case of the card details which are long 16 digits, name, expiration date is not match and relevant with our membership customers’ details, this also means your payment for the transaction will be held until we receive the compatible details between card and card user.
15.3. If you have changed card or if your card expired and use the new one, you must register card in order to verify card payment again. 

 

16) Privacy Policy

Effective 14th February 2014 V1

A&B General (UK) Limited (“We“) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, via this Website (as defined below) will be processed and stored by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.ab-money.co.uk (“Website”) you are accepting and consenting to the practices described in this policy which may be amended from time to time.

For the purpose of the Data Protection Act 1998 (the Act)

 

INFORMATION WE MAY COLLECT FROM YOU

We (or our agents or sub-contractors acting our behalf) may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, subscribe to any of our services, request further information via the Website and/or when you report a problem with the Website. The information you give us may include your name, job title, postal address,

e-mail address, phone number, company details including bank details.

Information we collect about you. With regard to each of your visits to the Website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES

The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

 

Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you, or to permit our agents or sub-contractors to provide you, with information about other goods and services we offer that are similar to those that you have already purchased or enquired about – if you do not want us to use your data in this way, please tick the relevant box situated on the form on where we collect your data;
  • to provide you, or to permit our agents or sub-contractors to provide you, with information about any of our goods or services which we feel may interest you – if you do not want us to use your data in this way, please tick the relevant box situated on the form on where we collect your data;
  • to provide you, or permit our agents or sub-contractors to provide you, with information about any third party goods or services which we feel may interest you – if you do not want us to use your data in this way, please tick the relevant box situated on the form on where we collect your data;
  • (or our agents or sub-contractors will use this information) for the purpose of supplying your details to third parties so that you can be contacted directly by those same third parties regarding their goods and services – if you do not want us to use your data in this way, or to pass your details on to third parties for this purpose, please tick the relevant box situated on the form on where we collect your data;
  • to send (or for our agents or sub-contractors to send) you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
  • to contact (or for our agents or sub-contractors to contact) you for market research purposes;
  • to notify (or for our agents or sub-contractors to notify) you about changes to our service; and
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • for internal record keeping;
  • for research;
  • to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the Website and our products and services to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep the Website safe and secure;
  • to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them (subject to your preferences where possible);
  • providing you with information about specially selected third party products and services (if you consent to receive such information when supplying your data to us);
  • notifying you of any changes to our products and services;
  • providing you with password reminders or to notify you that a particular service has been suspended for maintenance; and
  • processing and dealing with any complaints or enquiries made by you.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, or any services that we provide to you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of the Website.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If A&B General (UK) Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Useand any other agreements; or to protect the rights, property, or safety of A&B General (UK) Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • With your express consent.
  • We may also share anonymised, aggregated data, such as access statistics, with third parties such as business partners. This will not involve the identification of individuals.

 

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing of data about you for the purpose of this policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The data that you provide us is sent via a secure link (HTTPS) and sensitive data stored is encrypted using standard encryption technology in computer servers with limited access and in controlled facilities. We store your personal information for at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will never contact you and ask for your password.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

YOUR RIGHTS

We may use the information we collect to contact you by post, telephone and/or electronic means.

You have the right to ask us not to process your personal data for marketing purposes either at initial registration or later through updates. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you would prefer to no longer receive marketing-related messages from us, or if you would prefer that we not share personal data about you with any of our business partners, you may opt-out of receiving messages from us or from our future sharing of information about you by following the “unsubscribe” instructions in the latest such message you have received. We will endeavour to comply with your request as soon as reasonably practicable. Please keep in mind that if you opt-out of receiving promotional messages from this Website, we will continue to send you transactional messages and important account-related information regarding this Website or services offered through this Website. We also will continue to honour your requests regarding promotional communications from any other websites within our group of companies for which you have subscribed.

Please note that if you opt-out as described above, we will not be able to remove personal data about you from the databases of any business partners with which we have already shared personal data about you (i.e., to which we have already provided personal data about you as of the date that we implement your opt-out request). If you wish to cease receiving marketing-related messages from such business partners or any artists, please contact such business partners directly or utilize any opt-out mechanisms set out in their respective privacy policies or marketing-related messages.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. If you use the Website after we have published such changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by this policy at any time, you should not use the Website.

LEGAL DISCLAIMER

We are not responsible nor will be liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free, and to the maximum extent permitted by law we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal data.

GOVERNING LAW

Your use of the Website is governed by the laws of England and Wales and all disputes arising out of or relating to this Privacy Policy will be determined non-exclusively by the Courts of England and Wales.

CONTACT

If you have questions about personal data relating to you, or our privacy policy, or wish to change or update data we hold about you, please contact us at the email address set out below. To see all of the information we have about you, and to correct any inaccuracies, change your options in relation to the information you wish to receive or to cancel your registration, please write to The Data Protection Officer using one of the following methods:

  • EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: +44 (0)203 355 9660

If you are not satisfied with our response to your concern you may wish to contact the Information Commissioner. Contact details can be found on the ICO website at www.ico.gov.uk.

 

17) REFUND POLICY

If there is something on your statement you don’t recognise, we’re here to help. Please contact us at 0203 355 9660

  1. A company has taken more payments after I have trade order. How can I claim my money back?

We may be able to claim back any payments taken after the date you cancelled. All you need to do is contact us with the name and the date of the last payment and the date and method you used to cancel the payments. (This method cannot be used if fund has been settle to beneficiation account)

  1. I don't recognise a payment on my account. What should I do?

If you’re not sure about the details of a transaction on your account it may be that you don’t recognise the date, amount or name we may be able to help. Please contact us with your account details, the date of the payment and the name that appears on your statement and we’ll do our best to help.

Helpful hints:

  • Have you checked with all account holders?
  • Have you made a similar payment to a company with a different name which hasn’t shown on your account?
  • Have you used another company to make a purchase? For example Amazon, eBay, PayPal?
  • Have you searched online for the company name?
  1. A company has charged me the wrong amount. What can I do?

Please contact us with your account details, the date of the payment and the name that appears on your statement and we’ll do our best to help.

  1. I've been charged more than once for the same transaction. What can I do?

If you have been charged more than once for a purchase made through the internet, mail order or over the phone we may be able to claim the amount back from the company. If this has happened to you please contact us, we will need the date, amount and name of each payment showing on your statement for us to review your dispute further.

  1. I haven't received something that I ordered. What should I do?

If the date that you were expecting to receive your goods or service by has passed or you’ve received written confirmation you won’t receive the goods or service, we can review your dispute. If you weren’t given a specific date, we must allow the company 30 days to fulfil your order.

We need you to contact us after the date you expected the services or goods, or 30 days after it shows on your statement if you didn’t receive a delivery date. When you contact us we’ll need to know the date and the amount of the payment that was taken from your account and the name of the company it was paid to. We will also need to know the following to progress the claim:

  • A detailed description of the item or service ordered
  • The expected delivery date for the goods/services
  • Confirmation of the delivery address
  • How you tried to resolve this with the company and any response given.
  1. I have received something different to what I ordered. What can I do?

If what you received differs from what your invoice states we may be able to raise a claim in an attempt to retrieve your money back from the company.

Before we can raise a dispute, you must have tried to resolve the issue with the company and returned the goods. We need proof of the return of the goods. From the date the items have been returned, we must allow the company 15 days to provide either a refund or replacement items.

If you don’t receive a refund or replacement after 30 days from return date, we will require a few things from you to enable us to investigate:

  • A full written summary of your dispute including confirmation of how you have attempted to resolve with the company and details of any response given
  • An invoice showing what was ordered
  • Proof of what was received (including details of differences)
  • Proof of return to the company and proof the company have received the returned goods (If returning goods, we suggest you use a tracking method)

Once we receive the documentation, we will be happy to review this for you. We recommend that you only send in photocopies of receipts and invoices.

  1. A refund is not showing on my statement. What can I do?

If the company tells you they will refund you, we must wait 15 days to see if that refund does show on your account. If it hasn’t been 15 days yet, we recommend that you discuss your concerns with the company.

We recommend that you try to resolve these issues with the company in question first; they may already be aware of the problem and be happy to resolve the issue for you.

If you don’t receive a refund after 30 days from the date on your refund voucher, we will require a few things from you to enable us to review your dispute:

  • A full written summary of your dispute including confirmation of how you have attempted to resolve with the company and details of any response given.
  • A copy of the refund voucher showing at leastthe last 4 digits of the card refunded, the date of the refund and the amount of the refund. If you do not have a refund voucher, we suggest you raise your concern with the company.

Once we receive the documentation, we will be happy to assist. We recommend that you only send in photocopies of receipts and invoices.

  1. What are pending transactions?

Pending transactions – which Internet Banking customers can view on the home page of their statement - are paid-in cheques being processed, plus card transactions you’ve authorised that haven’t been taken from your account balance.

To help you manage your money, pending card transactions are deducted from your ‘available funds’, which also includes any planned overdraft. Please bear in mind most contactless payments won’t appear as pending transactions – they will show in the main section of your statement within a few days.

If you dispute a pending transaction, we can only investigate it once it shows on your main statement page when we’ll be able to provide more information about it.

 



 

Friday, 17 November 2017 09:59

A&B ACTIVITY

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archiproducts.com

A&B MONEY ACTIVITY

2008 - 2020

START

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2008

… We started from just little idea in a small room which the idea just to service all Thais who live in UK. We are regulated our firm in Thailand in order to put all ideas into commercial bank meeting. Bank also fulfilled our little dream to come true.
… We started our business from just a mobile and a laptop. We created network system and used instantly program in order to collect all customers information and to make trust in our new small company which was really hard to do.

Start from

2009

A&B MONEY

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2009

… We are regulated our firm in UK for money remittance permission with HMRC and FCA (SPI Licence). Our firm located in London, UK and came into the first legally money transfer business for Thais in the UK which we co-worked with HSBC.
... Back then everything was simple, clients could transfer money via bank transfer and cash. We grew up slowly from first small group of clients and change to bigger.
2010
2008

A&B MONEY

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2010

... Then we developed our KYC and AML in order to relate with the bigger group of clients. We worked really hard to give all Thais clients the knowledge about how to send money to Thailand under UK financial regulation. We were invited in SAB Miller Project with other money remittance companies under FCA
... We tried to approach to all market groups by join into all Thai events across the UK. From activities we could get close to all customers’ needs and customers’ problems which we can develop our services and products.
2011
2008

SAB Miller Project

A&B Money Marketing 2010

CHISWICK THAI FESTIVAL Opening by Mayor of London & Thai Ambassador

DOO TV MEDIA – THAI CHANNEL TV IN UK

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2011

… We put many marketing campaigns into the market i.e. we gave away free voucher £200 dinner at Thai Square.
… In order to ensure that we can efficiency transfer our client’s funds, we co-worked with many different kinds of business such as Singha beer company, Travel agencies like West East travel and Best deal flight, Thai square restaurant.
2012
2010

Amthai Festival

Opening by Mayor of Manchester

Free Return Ticket to Thailand from A&B Money

Free Voucher £200 Dinner at Thai Square from A&B Money

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2012

... we started marketing together with Chang beer company to all
… Free I-Pod in Songkran activity / Get Gold activity - We had promotion to discount the fee which call “12 months 12 events with A&B Money” through our Facebook and Website
2013
2011

CARABOA CONCERTS

Like & Share Facebook activity

Thai concerts across the UK for example Caraboa band
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2013

… We helped Thai temple to advertise Thai temple’s activities and donated fund to support all events for example Mr Rew the six-sense
… We join with Buddhist event with Monk Vorn Vachirametee to donate fund to Buddhist association
… We expanded branch in Chicago in order to get FinCen Licence. Surprisingly we were the first money transfer company for Thais in US. And we had good response from Bank of America and we could run the money transfer business in US.
2014
2012

LIFE IS SO SHORT

We join with Buddhist event with Monk Vorn Vachirametee
We helped Thai temple to advertise and Mr Rew the sixth-sense
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2014

… To expand our market and turn profit back to clients, we always have activities on every special event by giving away Gift Voucher from all top brand supermarkets such as Tesco, M&S, Sainsbury and Waitrose. We collected all strength points from other money transfer companies to create the new way of money transfer service in order to provide the best money transfer service to our clients.
2015
2013

PROMOTIONS

New Product : Reward Rate / Fast Track / Fix Rate
Marketing Campaign: Gift Voucher & Discount
We support Thai Sport Club
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2015

... We have been recognised by Thais in UK. This brought the Thai channel 5 reporter and I-Asia Magazine reporter came to interview us as we are the first Thai company which provide money transfer service for Thais in UK.
... In order to provide services and advisements to Thais in UK, we have been invited from Thai business in UK association in conference meeting to share the information and resolve all problems. Moreover, we were delighted and honoured to receive gift from her Royal Highness Princess of Thailand Chulabhorn.
…. At the end of year 2015, we have been chosen to be the best money transfer service UK/THAILAND 2015 and received award from AI – Award Intelligence business.
2016
2014

THE BEST MONEY TRANSFER UK/THAILAND

Meet Her Royal Highness Princess Chulabhorn
Songkran Festival at The Buddhapadipa Temple, London 2015
Thai channel 5 reporter and I-Asia Magazine
The Best Money Transfer UK/THAILAND award 2015
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2016

… We have been accepted from FCA to regulate in API Licence. So we can control the large fund of 38 million euros (1.44 billion THB) and we can proceed all transactions across SEPA which is more than 31 countries. Also, we have been connected with the bank system in 10 countries.
... We have been invited from Bank of Thailand to demonstrate all financial system and risk management of transferring fund to Thailand which is the large amount of 1.75 billion THB per year. At this time, we applied for the money transfer licence in Thailand and we expect this to be done in next coming 2017.
… Apart from UK and Thailand, we were starting to new branch in Berlin Germany. We have co-worked with the top Thai money transfer company in Germany call Asia Foodland in order to provide money transfer service to roughly 60,000 Thais in Germany.
… We have been started to expand another branch in Stockholm Sweden to provide money transfer services to roughly 40,000 Thais. We have been succeeded with Finansinspektionen (FI) to receive the licence. We are able to co-work with Handelsbanken Bank in Sweden.
… We have been developed our website to enable to connect in B2B system in order to directly connect with bank and connect E-Com system in Card payment system by computer website and mobile for 7/24.
... At the end of year 2015, we have been chosen to be the best money transfer service UK/THAILAND 2015 and received award from AI – Award Intelligence business.
… At the end of 2016, we have been chosen to be the best money transfer THAI/UK for second time continually from The Wealth & Finance international (The CPD Certification Service) and our company has been recorded in this magazine and received the award trophy from them.
2017
2015

A&B MONEY GERMANY & SWEDEN

A&B Money Office in Berlin, German
Stockholm Thai Festival Park, Sweden 2016
… In UK, we continually launched marketing campaigns i.e. Body slam rock Thai concert event and Jintara folk Thai concert event.
Modify new website and connect in B2B and E-Com
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2017

… In order to provide more efficiency services to our clients, we have to move on to bigger office branch in London. We have more efficiency server system and hire more professional staffs.
… After successful processing with the new branch in Germany, we had exhibited our company’s services in all events in Germany and UK such as Buddhaviharn Temple in Berlin, Buddhaprateep Temple in Wimbledon UK and Buddhatarama Temple in Leyton UK.
SongKran Event at Thai Temple
2016

NEW OFFICE

A&B MONEY GERMANY 2017
2018
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2018

A&B Money Plus First Thai Bank Account in the UK and Europe

A&B Money Plus Debit Card under power of MasterCard for worldwide payments.

A&B Money Plus Launch the grand opening at Novotel in London, Nov 2018 for announce the banking system.
We became the first Thai banking provider with secured funds in Global Bank standard.
Global 100 Award 2018
The Best Money Transfer UK/THAILAND
2017
2019
A&B Money Plus Grand Opening
A&B Money Plus First Thai Bank Account
in the UK and Europe
We successes the China & Hong Kong Markets under commercial name of Alibaba Group to flowing the corporate line and logistics purchase.
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2019

A&B Plus Business Account For all type of your business dream

2018
2019
We stepped into the banking business and officially launched at the end of 2018 to provide 2 major currencies, the pound and the euro, with an Online Banking system and a MasterCard.
We have been selected by Secured Trading, the leading acquirer company in Europe to be an official business partner. In the order to support the financial industry under ‘Fintech & Technology’ for processing via debit/credit card and settle fund to A&B Money accounts system.
We are invited to attend a meeting with the Bank of Thailand. In order to clarify/update the global flows fund, including the AML and data security system.
A&B Money been received honor invitation to joined an evening with ‘BANK OF ENGLAND’ by ‘Rob Elder’ (senior monetary policy committee), The keynote speech from the Bank of England (BOE) about what will happen after 'Brexit' Whether in investment, import-export, real estate, income-tax and inevitably 'Exchange rate' of the pound and the euro
Concluded with the award from Global 100 which dubbed us as 'Leader in international money transfer services And bank accounts of the year 2019’ With the success we have achieved with the Chinese market, business partners with leading card services Including the bank account system that was officially opened this year, pushing business volume to increase by another 137% from a year ago.
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2020

A&B Money Plus Business บุกตลาด MSBs และ PSPs

A&B Money Plus Business aims for MSBs and PSPs market The majority of 30% volume is from the whole UK Finance industry came from money service business area (MSBs), we are successfully in providing the business account for many business fields i.e. SME, MSBS, FOREX, pawnshop, insurance company and more. Our Bank sector is moving forward in advance under the name of A&B Money Plus.
We prepared the largest factor from Brexit that impact on Banks regulatory loss the power from European zone. A&B Money applied the banking EEA licenses for ensure to operated and services EEA customer resident.
Finally at the end of year, we decide to make a huge project as for the highest license from BOE. This will change from ‘’Limited company’’ to ‘’BANK’’ to be named as Authorised Electronic Money Issuer or the authority which provide bank account under our own Bank Platform. This will connect with international bank with multi currencies around the world.
The government has announced to lockdown the country twice. We adapt to the crisis which not allow travelling in UK. So our staffs remotely work from home under ISO 14001 standards.
2019
BACK TO HOME

Thursday, 16 November 2017 16:48

Why A&B Money

How to send money?

How quick can the money reach the beneficiary’s account in Thailand?

Is our exchange rate better than others?

How trustworthy is our company?

Is it safe?

Is our fee cheaper than others?

Why A&B Money?

Why A&B Money?

On our long journey of money transfer to Thailand and around the world, we have heard and answered so many difficult questions from all levels of customers. Thanks to those questions that made us wanted to find the best products and services in money transfer and serve our customer with our best ability. We have changed the ‘impossible into possible’ in money transfer and that made us the top company when compare to most money transfer establishments and high street banks.

Is our fee cheaper than others?

  Yes, our fee is cheaper than most if not all of the money transfer services and high street banks that are available in UK. Once you have registered to become our member you will automatically receive a free transfer service from us. Moreover if you are an existing member and recommend us to a friend you will also receive a free transfer service. A number of free transfer service is based on how many people you have recommended, for example you recommended us to 3 friends you will receive 3 free transfer services.

Fee starts from £2/€2 and ends at £25/€25 for amount over £2,000/€2,000. 

Is it safe?

Our server is very safe and secured as it’s linked in with Visa/ Master Card system as well as B2B directly to your bank, meaning that your transactions are securely processed and being looked after by your bank provider. 

How trustworthy is our company?

  We can proudly say that we are the first fully Thai own money transfer company in the UK that have branches running in 4 different countries as well as licence to operate in more than 32 countries around the world. You can check our licence and regulations under Regulatory info’ and many more awards and certificates under ‘Press& Awards’ on our website. 

Is our exchange rate better than others?

  Yes, our rate is much better and higher than any other money transfer services and high street banks that are available in UK. It’s more or less the same as On Shore Rate from all banks in Thailand. We also have Wholesale Rate for business customers and those who wish to transfer £5,000/ €5,000 or over. 

  We offer what we called ‘Fast Track’ service where the beneficiary can expect the money to be in their account within the same day (if you make a payment before 12.00 noon) and next working day service as a normal service if you use online banking or card payment. 

How quick can the money reach the beneficiary’s account in Thailand?

How to send money?

- Bank transfer i.e. online banking, mobile banking and at your local branch.

- Pay in by Debit or Credit card on our secured website or E-Mobile (iOS and Android) or call to our friendly customer service team. 

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Who are we?        Member Benefits
  How does it work?   International Payment   Easy Transfer

A&B General (UK) Limited has registered in England number no. 6928080. Registered Office: m228, Trident Business Centre,89 Bickersteth Road, London SW17 9SH. Operation Address: Unit 10, 2nd floor Pepys House Greenwich Quay Clarence Road London SE8 3EY, United Kingdom A&B General (UK) Ltd is registered with the Financial Conduct Authority under the payment Services Regulations 2017 (no. 716949) for the provision of payment services. Data Protection and Freedom of Information advice : DPA Register no ZA077710