1) MONEY TRANSFER SERVICE

These terms and conditions govern the money transfer services provided to you by A&B General (UK) Limited, of Flat above 163 Bellville House 4 John Donne Way London SE10 9FW (referred to us as “we/our/us/A&B General (UK) Limited”) 

Our correspondent office address is 18 Victoria Parade, London SE10 9FR:  

Telephone 0203 355 9660, Email info@ab-money.co.uk, website www.ab-money.co.uk 

We are registered by the Financial Conduct Authority under the Payment Service Regulations 2009 (registration number Authorisation) for the provision of payment services. 

2) YOUR REGISTRATION OBLIGATIONS 

In consideration of your use of our service, you agree to: 

• Provide true, accurate, current and complete information about yourself, if any, and all other information (such information being the “Registration Data”) and 

• Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. 

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate the Service (or any portion thereof).  

3) TRANSFER MONEY WITH US 

Firstly, you must be one of our members by registration. Secondly, you must contact us and provide the relevant details. Next you must transfer your money with the fee to us by internet banking or telephone banking. Then, after we receive your money with the relevant details, we will transfer your money so that the money will arrive in the payee’s account within next 10 minutes or no later than the end of the third business day. If we receive the payment details and/or money after the end of our office hours, we will process it on the next working day. If we received your instruction, you cannot amend or cancel it unless you give us written notice no later than the business day before the day your money transferred. 

“Business day” means a day on which we are open for business (other than a Saturday or Sunday or a Public holiday). 

4) FEES OR CHARGES 

When you are transferring money, you agree to pay us the fees and it must be paid before the time we accept your instruction to transfer your money. The Fee or Charges information can be found on our website or you can request the details over our communication channels. 

5) EXCHANGE RATE  

You can find the exchange rate on our website, or you can request the details over our communication channels. 

 
6) DATA PROTECTION 

The information that you provide about yourself or your payee to www.ab-money.co.uk or via our communication channels will only be used in accordance with its Privacy Policy. The Privacy Policy does not apply to third party sites or companies. 

7) YOUR OBLIGATIONS 

You acknowledge and agree that you may be required to complete a registration process. You warrant that you have taken all reasonable precautions to ensure that any data you submit to our website or communication channels is not misleading and is true and accurate. You agree to notify us of any changes to the information you provide. If you feel that any information that we hold about you is incorrect, then you should contact us in order that the incorrect information may be corrected as soon as possible. We reserve the right to refuse or to accept you as a member or grant you a member code or nickname that impersonates someone else. 

8) GENERAL 

We may modify these terms and conditions at any time. Your continued use of the website or our service signifies your acceptance of such modifications. If any provision of these terms and conditions is held to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions shall not be affected. 

In the event of any dispute between you and us, both of us agree that such dispute shall first subject to mediation. However, if both of us are unable to reach a compromise, both of us will be free to conduct litigation in the Courts of England. 

The construction, validity and performance of these terms and conditions shall be governed by English law and the parties hereto agree to submit to the exclusive jurisdiction of the English courts. 

9) LAW AND JURISDICTION 

These terms and conditions and all matters arising from or connected with them are governed by English law. The courts of England have exclusive jurisdiction to settle any dispute arising from or connected with these Terms and Conditions (including a dispute regarding their existence, validity or termination or relating to any non-contractual or other obligation arising out of or in connection with them) or the consequences of their nullity. 

10) EVIDENT DOCUMENT FOR MONEY LAUNDERING CONTROL 

HM Revenue & Customs has required that documents for registration must be clear paper trail of information, completed, correct, valid documents for payment transaction to be retained as part of the record-keeping requirements of the law. 

There are two different Sterling thresholds depending on the amount of transaction involved: 

• Certain information must be provided at first creating transaction. 

1. Identification - i.e. Passport/Driving Licence 

2. Proof of Address - i.e. Bank Statement, Council TAX, Utilities Bill (Not later than 3 Month from Submit date) 

3. Documents as above need to be certified from a Professional i.e., Doctor, Accountant or Solicitor. Alternative, Selfie photo request due onboarding process under fraud prevention. 

All transactions have conduct under transaction monitoring program.  Customer must provide certain information of funds transfer, such as sending and receiving a payment order for a money transfer, regardless of the method of payment. 

The evident support your payment will involved from conversation between yourself and I/We, A&B General (UK) Limited. All Evident documents need to ensure to be certified from Professional and enable to using under law investigation. 

If you have failed the evident support in money transfer, Insufficient documents, incorrect or misleading information. The transaction will be terminated, and the fund will return to your Bank account in UK. (Bank Charge will under your respond if required by Bank procedure). 

We are going to reporting SOCA (Serious organised crime agency) and HMRC in the reason for ensure the transaction of your remittance and other activities not involved with money laundering risks and terrorism Financing.  

11) ANTI-MONEY LAUNDERING PROCEDURE  

As we operated electronic money transfer services. We not allowed to accepted cash or Cheque with any reason. On our monitoring control has to ensure on transactions are indicated a person/business name has shown the same identify in registration. Also amount in payment, date must be correct from our record. Any differed, we will be holding a transaction until a payee provided the evident for proving on these transactions.  

Then We have to refund after deducting a bank charge based on 0.90% from the amount paid to our client account. Also take £10 for penalty charge before refund those left amount back to the payee UK bank account in registration. 

ANTI-MONEY LAUNDERING POLICY 

Money laundering is the act of converting money or other monetary instruments gained from illegal activity into money or investments that appear to be legitimate, so that any illegal source cannot be traced. Domestic and international laws that apply to companies, whose customers can deposit and withdraw funds from their accounts, make it illegal for A&B General (UK) Limited. company, or its employees or agents, to knowingly engage, or attempt to engage in a monetary transaction of criminally derived property. 

IMPLEMENTED PROCEDURES 

The objective of the Anti-Money laundering procedures that A&B General (UK) Limited. implements are to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers. A&B General (UK) Limited. is committed to assisting governments to combat the threat of money laundering and the financing of terrorist activities around the world. For this purpose A&B General (UK) Limited. has established a highly sophisticated electronic system. This system documents and verifies client identification records, and tracks and maintains detailed records of all transactions. 

A&B General (UK) Limited. carefully tracks suspicious and significant transaction activities and reports such activities ‘providing timely and comprehensive information’ to law enforcement bodies. To uphold the integrity of reporting systems and to safeguard businesses, the legislative framework provides legal protection to providers of such information. 

ADDITIONAL DISCLOSURES 

Identification 

For the purpose of complying with Anti-Money Laundering laws, A&B General (UK) Limited. requires two different documents to verify the identity of the customer. 

The first document we require is a legal government-issued, identifying document with the picture of the customer on it. It’s a valid passport/UK driving licence either. (UK Driving licence enable to for proof the applicant as a identify or proof of address either)  

The second document we require is a bill with the customer's own name and actual address on it no older than 3 months. It may be a utility bill, bank statement, or other bill with the name and address of the customer, from an internationally recognizable organization. i.e. BT Telephone Landline 

KYC PROCEDURES 

To ensure on applicant’s evident has provided by a person who’s the owner of documents. We may contact customer by real time channel method, such as Skype, Facetime, Webcam, I-phone Chat in the reason of fraud protection checks on our data and customer before submitting the applications.   

A&B General (UK) Limited. also requires a completed and physically signed account application form to be submitted to the company. 

Customers are required to submit updated identification and contact information in a timely manner, as soon as changes occur. 

Deposits and Withdrawals 

A&B General (UK) Limited. requires that all deposits, where the name of the originating customer is present, come from the name of the person matching the name of the customer in our records. Third party payments are not accepted. 

As for withdrawals, money may be withdrawn from the same account, in the same manner in which it was received. For withdrawals where the name of the recipient is present, the name must exactly match the name of the customer in our records. If the deposit was made by wire transfer, funds may be withdrawn only by wire transfer to the same bank and to the same account from which it originated. If the deposit was made by means of electronic currency transfer, funds may be withdrawn only by the means of electronic currency transfer through the same system and to the same account from which it originated. 

If you have any inquiries, please contact us via email: www.ab-money.co.uk / Email: info@ab-money.co.uk 

12) LINKS TO THIRD – PARTY WEBSITES 

This Website may contain links to Website operated by parties other than us. The links in this Website will let you leave www.ab-money.co.uk. Your use of such Web site is also subject to the terms of use and other terms and guidelines, if any, contained within each such Website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such Website, then the terms of use and other terms and guidelines for such Website shall prevail. 

You agree to click on the links to, and familiarise with, the terms of use and other terms found throughout this Website and sites to which this Website has links to, and abide by them. 

The linked Websites are not under our control, and we are not responsible for the contents of any linked website or any link contained in a linked Website, or any changes or updates to such Websites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the Website. 

13) DATA PROTECTION AND FREEDOM OF INFORMATION ADVICE (ICO) 

We have registered of data controllers (ICO) in the part of Money Remittance, Description of processing; 

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances. 

REASONS/PURPOSES FOR PROCESSING INFORMATION 

We process personal information to enable us to provide a range of banking services to our customers including managing their accounts; promoting and advertising our products and services; managing and supporting our staff; maintaining stocks and shares register; maintaining our own accounts and records; the use of CCTV systems for the prevention and detection of crime. We also process personal information in the course of selling, hiring or exchanging it. 

14) CARD PAYMENT UNDER VIRTUAL TERMINAL 

1. For Virtual Terminal Card Payment, we reserve the right to only member customers can order transfer by this method. 

2. The Company reserves the right to refuse an order to make Cash Back on all transfers by Visual Terminal Card Payment. 

3. We reserve the right to refuse an order. Non-acceptance of an order if we suspect Your Virtual Card is being used in an unauthorised or fraudulent activities or unlawful misuse. 

4. If the customer requests a Refund can be achieved in both Fast-track and normal transfer if payment has not yet been transferred to beneficiary bank account. In addition, we reserve the right to charge you the Administration fee for each refund transaction. 

5. Once you have checked out and you have received your order confirmation text or email which means your money is going into process to your beneficiary bank account. Customers unable to make any changes to your order or request any refunds so please make sure that everything is correct before ordering transfer. 

6. Customers understand and accept the fees that vary between debit/credit card of visual terminal card and Internet banking transfer system which is the total cost grossing. 

7. The Company does not accept transfer American Express card. 

8. If you use the Services for a transaction in a currency other than the GBP currency in which the account or card are denominated, the amount deducted from your available balance will be the amount of the transaction converted to your account or card currency using a rate set by the customers’ bank and The Company’s unrelated. The card payment conversion rate may vary throughout the day depending on customers’ bank and is not set by The Company. 

9. When you place an order by phone or on our website we shall text messages via mobile phone and also email you an order confirmation email to simply customers live in United Kingdom. For customers live outside United Kingdom will get only confirmation email. 

10. If the Customer would like to know more information about Visual Terminal Payment can obtain more information from the company. 

11. The Company reserves the right to change the terms and conditions including typographical errors without notice. 

12. Card payment unable to redeem a free service from membership benefit   

15) KYC PROCEDURES FOR CARD PAYMENT UNDER VIRTUAL TERMINAL 

Card Registration process request for first time of using Debit/Credit Card. Please register your card details with us by taking a picture of your front card and attach the picture file to browser below. 
To use the different card please re-register your new card as required by Fraud Protection Check. 

15.1. First time payment by card, for security reasons card users need to register their card before they start using card payment in first time by clearly take a photo of their front cards (not the reverse card) and send attached file to us on our website. Once you have completely registered and your card have been verified, you are able to make an order by using card payment and no need to verify your card again. 

15.2. In case of the card details which are long 16 digits, name, expiration date is not match and relevant with our membership customers’ details, this also means your payment for the transaction will be held until we receive the compatible details between card and card user. 

15.3. If you have changed card or if your card expired and use the new one, you must register card in order to verify card payment again.